Solutions & Services

 

Podcasts

SITUATION: You’re seeking a CX presenter / author
SOLUTION: CharlottePurvis.com, where topics include:

  • Let’s Celebrate Customer Service Professionals

  • Customer Service Challenges & Changes

  • Customer Service: Lessons from the Winners

  • [Or another custom program]

  • Special feature: Passion Brought Me Here
    My passion for programs serving People Living with HIV

Tell us about your event

Webinars

SITUATION: Your organization is seeking a presenter for an upcoming interactive and engaging CX webinar.

SOLUTION: Charlotte Purvis, a highly rated presenter known for her engaging presentations, thoughtful content, and creative slide decks.

Let’s discuss your next webinar
 

Company events

SITUATION: Your organization is looking to celebrate your success, inspire the team, set new Customer Satisfaction goals, and more.

SOLUTION: Charlotte will help you do all of the above and more. She quickly develops rapport with Customer Service Professionals and organizational leaders. She combines best practices with storytelling and engaging activities that will inspire and motivate your team.

Let’s talk about your Company Event
 
 
 

Several awesome clients have offered to share their success stories with you.
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