Helping my clients keep their Customers at the center of everything they say and do.

 
  • What would your Customers say about your Customer Service?

  • Are you ready to take your Customer Service & Customer Experience to the next level?

  • Would you like to learn about the formula for best-in-class Customer Service?

Introducing a 2-in-1 book for Customer Service professionals and their leaders:

The Customer Communication Formula:
How to communicate with your customers and boost
your customer service brand

by Charlotte Purvis
Available in 3 formats: E-book, Hardcover, Paperback

Author, Consultant, Speaker
Helping clients keep the Customer at the center
of everything they say and do.

Charlotte Purvis is a highly accomplished Entrepreneur, Author, Consultant, and Speaker with over 20 years of service to pharmaceutical companies, access-to-medicine programs, corporations of all sizes, higher education, state government, nonprofits, and individual clients.

Here’s what’s happening at CharlottePurvis.com