Are you considering writing a book and want to learn from a first-time author the areas that they wish they had known more about before embarking on the journey? This session is for you! Charlotte Purvis shares 5 lessons learned by a first-time author that new authors should understand for their own experience in writing a book.
In this session, you will learn Charlotte’s top-of-mind recommendations to help you successfully write and promote your book:

• The importance of your book cover design

• How to maximize keeping your book store ‘open’

• The ABCs of managing your book on Amazon and more

Plus, learn about Charlotte’s ‘big wins’ that will inspire your experience as an author and launching your book along the path to success. 

Based on her 20+ years helping clients improve their customer communication across channels, customer communication expert Charlotte Purvis shares her proven formula for success in The Customer Communication Formula: How to Communicate with Your Customers and Boost Your Customer Service Brand.

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