CLIENT RELATIONS


Client relationships: A priority
One of our top priorities is to develop, nurture, and maintain relationships with clients. It is a privilege to be of service to some of the best clients in the world. An invitation to clients: Please continue to provide feedback about our client service and your overall client experience. Thank you.  

Please call with your questions -- or just to check in
Yes, even with all of the "new" ways we can communicate, I still enjoy speaking to my clients on the telephone. Feel free to call me (or send a note). I look forward to staying in touch. 

Questions & Answers

1. Is there room for new clients?
Charlotte Purvis: Absolutely, there is room for new clients. Please call or send a note so we can discuss your goals. 

2. What if you're not available on our event date or don't cover our topic?
CP: My business has been built on referrals and I enjoy making referrals as well. I will gladly suggest another speaker, a speaker service, or consultant. Plus I or someone on my team will follow up to hear your feedback about the referral.

3. We have a big idea but a small budget. Can you work with us?
CP: I have a great deal of understanding about situations like this. In order to give back to the community, over the years I have presented no-fee and low-fee programs. My suggestion is to contact us and I will either accept the invitation or we will recommend another speaker for you. Thank you kindly for your understanding. 

4. I want my team to enroll in the online course but have limited funds.
CP: I really really want teams to take Conquering Critical Conversations together. Just send us a note and we'll gladly arrange for your team to register at a great rate.

5. Tell us about your relationship with Perfect Balance.
CP: I'm blessed to have the support of Jessie Bennington and the team at Perfect Balance. They provide professional services in support of my business and life: Project management, program development, accounting, administrative services, and more. Please visit the Perfect Balance website to learn more about the services the team offers for your home, business, and events.  


When we update this page,
we’ll include additional questions
from clients and website guests.
What questions would you like to ask?

PHOTO
Lobby: Getty Images